1. Information We Collect
We may collect the following types of information:
Personal Data: Includes your name, email address, phone number, shipping/billing address, payment information, and other information you provide.
Usage Data: Information about how you access and use our website and services, including IP address, browser type, operating system, pages viewed, and interactions.
Communication Data: Any information you provide when contacting us via email, SMS, or other messaging channels.
2. How We Use Your Information
We use the collected information for purposes including but not limited to:
Processing and fulfilling your orders.
Providing customer support.
Sending marketing and promotional communications (where you have consented).
Improving our website, services, and user experience.
Compliance with legal obligations.
SMS Communications: If you opt in, we may use your phone number to send SMS notifications, updates, promotions, and other information.
3. Disclosure of Your Information
Lets Neon may disclose Personal Data and other information as follows:
Third Parties that Help Provide the Messaging Service
We will not share your opt-in to an SMS short code campaign with a third party for purposes unrelated to supporting you in connection with that campaign. We may share your Personal Data with third parties that help us provide the messaging service, including, but not limited to, platform providers, phone companies, and other vendors who assist us in the delivery of text messages.Additional Disclosures: Affiliates
We may disclose the Personal Data to our affiliates or subsidiaries; however, if we do so, their use and disclosure of your Personal Data will be subject to this Policy.SMS Consent Protection
All the above categories exclude text messaging originator opt-in data and consent. SMS consent is not shared with third parties or affiliates.
4. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, use, alteration, and disclosure. However, no method of data transmission or storage is 100% secure.
5. Your Privacy Rights
Depending on your location, you may have rights to:
Access, update, or delete your personal data.
Opt out of marketing communications.
Withdraw consent for data processing.
To exercise these rights, please contact us at support@letsneon.com.
6. Data Retention
We will retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
7. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze traffic, and deliver targeted advertisements. You can manage your cookie preferences through your browser settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Lets Neon
Email: support@letsneon.com
Phone: +1 (409)-35-98077
Address: 5900 Balcones Dr STE 5354, Austin, TX, United States.